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Shipping & Pickup Policy

Shipping Service

Shipping is handled by either a third party courier service partner or Petriotics shipping department.

Shipping Dates

Same Day Delivery (Beirut):

  • Same day delivery is available upon request on most of the orders in Beirut only.
  • Order must be placed placed before 4:00PM all week except on Saturday before 11:00 AM and Sunday is off.
  • If you are skeptical if your delivery area is covered by our same day delivery policy, please do get in touch with us on +96170932676 

Next Day Delivery (Beirut)

  • We usually ship Same Day to Beirut and we have 3 time slots (10:00AM-1:00PM | 1:00PM-4:00PM, 4:00PM-6:00PM)

Next Day Delivery (Greater Beirut & Outside Beirut)

  • For orders in greater Beirut, they will be delivered mostly next day and outside Beirut orders take up to two-three working days.
  • Order must be placed before 4:00PM the day before.
  • In some rural areas, delivery may take one more additional day.

If it is urgent, please do get in touch on +96170932676 and we will figure it out :o)

Order Pickup

We offer order pickup service from our operations center in Jeitawi Beirut, you can find the location on google maps.

You can pickup your order up to 4:30PM all week days and up to 12:00PM on Saturdays.

Pickup orders will automatically be cancelled within 24 hours in case it was not picked up.