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Shipping & Pickup Policy

Shipping Made Simple with Petriotics! 🐾

Shipping Rates 🐾

  • Minimum Order: To make a purchase, your cart total must be at least $5.
  • Orders Under $10: Heads up! There's a $3 delivery charge. We recommend going over $10 to save on shipping fees.
  • Orders Over $10: Yay for big hauls! For these orders we cover the difference, there's just a $1.5 charge for every 25kgs, and yes, that's for any spot in Lebanon!

1. Who Ships Your Order?

Either our trusty third-party couriers or our very own Petriotics team.

2. Same Day Delivery (Beirut)

  • Want it today? Just order before 4:00 PM on weekdays or 11:00 AM on Saturdays. Choose from our time slots: [10:00 AM-1:00 PM] [1:00 PM-4:00 PM] or [4:00 PM-6:00 PM]
  • Sundays? We take a break to recharge.
  • Unsure about your delivery area? Ring us at +96170932676 .

3. Next Day Delivery (Greater Beirut)

  • Greater Beirut? Expect your order the next day. 

4. Up to 3 Days (Greater Beirut & Beyond)

  • Order before 1:00PM for faster delivery.
  • Outside Beirut? Give us 2-3 working days.
  • Ordering for rural areas? Sometimes, we might need an extra day.
  • Just order before 4:00 PM for timely deliveries.

In a hurry? Call us at +96170932676 , and we'll sort it out!

5. Order Pickup? Right This Way! Pick up your order from our hub in Jeitawi Beirut (find us on Google Maps). Come by before 4:30 PM on weekdays or 12:00 PM on Saturdays. If you can't make it in 48 hours, The system automatically cancels the order. Sorry about that!